Terms of Use

Definitions. For purposes of the Agreement:

“Affiliate” means any parent company, subsidiaries, joint ventures, or other companies under a common control;

“Agreement” means the agreement between Compoundsquid.com and Customer, consisting of these Terms and any Orders the parties enter into;

“Compoundsquid.com” means the Vendor identified on this website; and

“Customer”, “User” or “You” means any person who visits this website or concludes an Order;

“ECT Act” means the Electronic Communications and Transactions Act 25 of 2002;

“Effective Date” means in respect of each Order, the effective date stipulated in each Order, in the absence of which it will be the date the Order is accepted by Compoundsquid.com;

“EULA” means an end user license agreement;

“Fees” means the fees, charges, or purchase consideration that Customer will pay to Compoundsquid.com in respect of Goods and Services provided by Compoundsquid.com under Orders;

“Goods” means any goods Compoundsquid.com provides to Customer, under Orders;

“Order” means a Goods or Services order agreed to and signed by both the parties describing the specific Goods or Services to be provided by Compoundsquid.com to Customer;

“Services” means any services Compoundsquid.com provides to Customer, under Orders;

“Service Levels” means the levels according to which Compoundsquid.com will provide each Service as agreed by the parties;

“Sign” means the handwritten signature or advanced electronic signature of the duly authorized representative of a party;

“Signature Date” means the date of signature by the party signing last;

“Terms” means these terms, consisting of:

1. these customer relationship terms; and
2. any other relevant specific terms, policies, disclaimers, rules and notices agreed between the parties, (including any that may be applicable to a specific section or module of this website or any specific Goods or Services);

“Website” refers to linked pages under domain names or IP addresses usually controlled by an organization or person accessed through various software interfaces such as file managers; browsers, apps etc.

“Writing” means any mode of reproducing information or data in physical form and includes hard copy printouts, handwritten documents, fax transmissions, but excludes information or data in electronic form.

Definitions in the Order. Words defined (or assigned a meaning) in the Order will have that meaning in these Terms, unless the context clearly indicates otherwise.

Interpretation. A word defined or assigned a meaning in the Agreement will start with a capital letter.

All headings are inserted for reference purposes only and must not affect the interpretation of the Agreement.

Whenever “including” or “include”, or “excluding” or “exclude”, together with specific examples or items follow a term, they will not limit its ambit.

Terms other than those defined within the Agreement will be given their plain English meaning.

References to any enactment will be deemed to include references to the enactment as re-enacted, amended, or extended from time to time.

A reference to a person includes a natural and juristic person and a reference to either party includes the party’s successors or permitted assigns.

Unless otherwise stated in the Agreement, when any number of days is prescribed in the Agreement the first day will be excluded and the last day included.

The rule of construction that an agreement must be interpreted against the party responsible for its drafting or preparation does not apply.

GMT+2 will be used to calculate any times.

Conflict. If there is a conflict of meaning between these Customer relationship terms and any other relevant specific terms, policies, disclaimers, rules and notices agreed between the parties, the specific terms will prevail in respect of your use of the relevant section or module of the website or Goods or Services.

These Terms are the general terms of the relationship between Compoundsquid.com and Customer.

These Terms cover the use of this Website, including any other marketing material of Compoundsquid.com.

By visiting and using this Website, each Customer accepts and agrees to these Terms.

These Terms also cover any transactions (including any transaction carried out electronically using a computer, mobile device or network, or in person) where Compoundsquid.com provides to Customer who receives Goods or Services.

The commercial terms of any transaction between Compoundsquid.com and Customer in an Order automatically incorporates these Terms unless The Order specifically includes other Terms which will then prevail if there is a conflict of meaning.

Nothing in these Terms obligates either party to enter into any Orders.

These Terms commence on acceptance and continue until terminated.

License to use this Website. Compoundsquid.com grants each Customer a limited, revocable license to use this Website subject to the Agreement. Any person wishing to use this Website contrary to the Agreement must obtain Compoundsquid.com’s prior written consent.

Framing. No person, business, or website may frame this Website or any of the pages on this Website.

Linking. Customer may link to the Website only by linking to the homepage of this Website. Compoundsquid.com prohibits Customer from “deep linking” to any other pages in a manner that would incorrectly suggest endorsement or support of Customer by Compoundsquid.com or suggests Customer is the owner of any intellectual property belonging to Compoundsquid.com.

Spiders and Crawlers. No person, business, or website may use any technology (including spiders or crawlers) to search and gain any information from this Website without the prior written consent from an authorized Compoundsquid.com representative (such consent is deemed given for standard search engine technology employed by internet search websites to direct internet users to this Website).

Compoundsquid.com may modify, suspend, or discontinue providing this Website or any Goods or Services (with or without notice) and will not be liable.

Passwords and Security. Only a registered Customer can make offers. Each Customer is responsible for keeping their password secure. Each Customer is solely responsible and liable for activities that occur under their account. Customer authorizes Compoundsquid.com to act on any instruction given under Customer’s account, even if it transpires that, someone else has defrauded both Compoundsquid.com and Customer, unless Customer has notified Compoundsquid.com prior to Compoundsquid.com acting on a fraudulent instruction.

Customers. Customer accounts registered by bots or other automated methods are not permitted. Each Customer must provide their full legal name, a valid email address, and any other information requested in order to complete the registration process. One person may only use each Customer’s login – Compoundsquid.com does not permit multiple people to share a login.

Deactivation or deletion by Customer. A Customer may deactivate or delete Customer’s account, for any reason.

Invitation to do business. The marketing of the Goods or Services by Compoundsquid.com is merely an invitation to do business or for Customer to make an offer to procure Goods or Services. The parties only conclude a valid and binding Order when Compoundsquid.com accepts the offer made by Customer. Unless proven to the contrary, Compoundsquid.com only accepts an offer relating to Goods, when Compoundsquid.com ships the Goods. If only part of the Goods relating to an offer are shipped, Compoundsquid.com only accepts that portion of the offer. Unless proven to the contrary, Compoundsquid.com only accepts an offer relating to Services, when Compoundsquid.com begins providing the Services. Compoundsquid.com may accept or reject any offer. If Compoundsquid.com does not accept any offer, then Compoundsquid.com will refund any monies already paid by Customer.

Fees. Despite Compoundsquid.com’s best efforts, the stated Fees may be incorrect. Compoundsquid.com will confirm the Fees for any Goods or Services when Compoundsquid.com accepts the Customer’s offer.

Third party terms. If a third party supplies or delivers any Goods or Services directly to you, third party terms or conditions may apply. Customers are solely responsible to ensure they understand and agree to those terms.

Time and place. The parties conclude any agreement between them at the time when a duly authorised representative of Compoundsquid.com accepts the relevant offer and at the place where Compoundsquid.com has its head office. Compoundsquid.com does not need to communicate the acceptance of the offer to Customer.

Orders. The Terms in effect at the time Customer makes an offer will govern the Order. Each Order will create a separate agreement.

Stock availability. Compoundsquid.com may not always have the Goods on which Customers make offers in stock. Customers may cancel the offer or make another offer on the part of the Goods that are in stock.

Each Customer represents and warrants that Customer (and any person who places an Order on Compoundsquid.com):

1. is old enough under applicable law to enter into the Agreement;
2. is legally capable of concluding any transaction;
3. possesses the legal right, full power, and authority to enter into the Agreement;
4. is authorized to use the password required for any account; and
5. will submit true, accurate and correct information to Compoundsquid.com and this Website.

If Customer is younger than 18 years of age, Customer warrants that Customer has the consent of its legal guardian to enter into the Agreement or that Customer has obtained legal status in another manner.

Sale. Compoundsquid.com sells to Customer who purchases the Goods on the terms of the Agreement.

Countries. Customer may only make offers for Goods for delivery to the countries listed on the Website. If Customer’s shipping or billing address is not listed as a choice under the country category on the Website, Customer must not make an offer. Compoundsquid.com is only able to sell into the countries listed, and Compoundsquid.com is only able to ship to those countries.

Shipping and packing. Whenever possible, Compoundsquid.com will display all available shipping options and charges before Customers completes Customer’s purchase. Unless otherwise agreed in writing, Compoundsquid.com will select the specific mode of shipment of the Goods and the cost of shipment will be for Customer’s account unless specified differently by Compoundsquid.com. Compoundsquid.com will pack the Goods in accordance with Compoundsquid.com’s packaging specifications for the Goods and the cost of packaging will be included in the Fees.

Time until dispatch. Once Compoundsquid.com receives an offer, Compoundsquid.com will endeavour to dispatch the Goods as soon as reasonably practicable (which may be longer than 30 calendar days as a result of delays from Goods or Services from 3rd party providers) to the address specified in the offer. Compoundsquid.com will try to adhere to the estimated delivery dates but accepts no liability for failing to do so. Customer may not withdraw any offer due to a delay in delivery.

Risk and ownership. All risk of loss or damage to the Goods will pass to Customer upon physical delivery of the Goods to Customer’s delivery address. Ownership in the Goods will only pass to Customer upon the payment in full of the Fees.

Compoundsquid.com will provide the Services to Customer at the Service Levels.

All online credit card payments are processed by the PayPal Internet Payment Gateway. Card Holders may go to PayPal to view PayPal’s security policies.

Due Dates. Payments must be made promptly on the Due Date in the currency specified in the Order.

Manner of payment. Customer must make payment in the manner specified in the Order.

Late payments. The additional surcharges and penalties specified in the Order will apply to any payment received after the Due Date to cover collection fees and additional administration costs. Customer must pay the surcharges and penalties to Compoundsquid.com on-demand. Compoundsquid.com may withhold or remove any Goods or halt the provision of any Services until Customer has paid all amounts that are due.

Interest on overdue amounts. Any amount not paid by Customer on the Due Date will bear interest for the benefit of Compoundsquid.com, from the Due Date until the date Customer pays it. The rate of interest will be either 2% above the published prime overdraft rate from time to time of Compoundsquid.com’s bankers or 15%, whichever is higher. A letter signed by a general, branch or other bank manager setting out their rate will be proof of the rate. Interest will be payable on a claim for damages from when the damages were suffered.

Appropriation. Compoundsquid.com may appropriate any payment received from Customer towards the satisfaction of any indebtedness of Customer to Compoundsquid.com under the Agreement.

Withhold payment. Customer may not withhold payment of any amount due to Compoundsquid.com for any reason, unless Compoundsquid.com has materially failed to perform under this Agreement or an Order.

Certificate. A certificate, signed by an accountant appointed by Compoundsquid.com, of the amount due by Customer and the date on which it is payable will be proof of the correctness of the certificate’s contents.

Tax. All fees exclude any tax (including value added tax and other taxes levied in any jurisdiction), duty (including stamp duty), tariffs, rates, levies and any other governmental charge or expense payable, which will be payable where applicable by Customer in addition to the fees.

Costs to implement. Unless otherwise stated, the parties will bear their own costs to implement (or perform their obligations under) the Agreement.

Payment profile. Customer and any signatory consent, agree that Compoundsquid.com may provide any registered credit bureau with information about the payment of amounts.

The Goods will be subject to any warranty indicated in the description of the Goods appearing on the Website, the accompanying documentation, packaging, or EULA.

Please review those documents carefully.

Customer will have the same rights against Compoundsquid.com as Compoundsquid.com has against the supplier regards defects in the Goods, the intention being that Compoundsquid.com’s liability to Customer will be co-extensive with the right of recourse Compoundsquid.com has against the supplier.

Compoundsquid.com will provide a copy of any warranty on request. To the extent legally possible, Compoundsquid.com assigns to Customer the benefit of any supplier warranties that a supplier may give to Compoundsquid.com regards the Goods.

Customer may not waive any of Compoundsquid.com’s common law rights as against the supplier.

It should be noted that the procedure to carry out warranties against certain Goods may differ and that some Goods warranty processes may require the Customer to physically present there Goods with Compoundsquid.com’s original transactional paperwork to a supplier’s preferred claim outlet for administration on a potential claim.

Please note that intellectual property laws protect all software. Software is licensed, not sold, to Customer.

Unless agreed otherwise, the license for any software is contained in the EULA.

Customer must familiarize themselves to the developer’s software EULA prior to final purchase as returns for refunds will not be considered should the Customer not agree with the EULA after receiving the software.

The applicable EULA, which takes precedence, governs the use of the software.

If Customer uses the software (or takes any other action that is described in the packaging or software as constituting Customer’s consent to the EULA), then Customer agrees to the EULA and may not be eligible for a refund or return of the software, unless otherwise allowed in the documentation accompanying the software or applicable law.

If a Customer wishes to resell or export any Goods, Customer must obtain all required consents or licenses under all applicable laws and regulations, including Export Administration Regulations that may affect or regulate such resale or export.

Ownership. Except as provided to the contrary in the Agreement, all right, title, interest, and ownership (including all rights under all copyright, patent, and other intellectual property laws) in, to or of this Website are the sole property of or will vest in Compoundsquid.com or a third party licensor. All moral rights are reserved.

Trademarks. Compoundsquid.com’s logo and sub-logos, marks, and trade names are the trademarks of Compoundsquid.com and no person may use them without permission. Any other trademark or trade name that may appear on this Website or other marketing material of Compoundsquid.com is the property of its respective owner.

Restrictions. Except as expressly permitted under the Agreement, this website may not be:

1. modified, distributed, or used to make derivative works;
2. rented, leased, loaned, sold or assigned;
3. de-compiled, reverse engineered, or copied; or
4. reproduced, transferred, or distributed.

Prosecution. All violations of proprietary rights or the Agreement will be prosecuted to the fullest extent permissible under applicable law.

Disclaimer. Use of this Website is at the sole responsibility and risk of each Customer.

This Website is provided on an “as is” and “as available” basis.

Except for the warranties given in the Agreement, and to the extent allowed by law, Compoundsquid.com expressly disclaims all representations, warranties, or conditions of any kind, whether express or implied, including:

1. any implied warranties or conditions of satisfactory quality, no latent defects, merchantability, fitness for a particular purpose, accuracy, system integration,
   quiet enjoyment, title, & non-infringement; or
2. any warranties regards third party software.

Compoundsquid.com does not warrant that this Website will meet the requirements of any Customer or be uninterrupted, be legally effective or complete, timely, secure, error-free or free from infection by malicious software.

Each Customer should keep up-to-date security software on the systems used to access this Website.

Exclusion of liability. Despite any warranty given by Compoundsquid.com, Compoundsquid.com will not be liable regards any defect arising from:

1. fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow its instructions (whether oral or in writing), misuse, or alteration or repair of the Goods without Compoundsquid.com’s express prior approval;
2. attachments, features or devices used on the Goods that are not supplied or approved in writing by Compoundsquid.com;
3. the use of any version other than the current version of the correct operating system software.

Each Customer agrees to indemnify, defend, and hold harmless Compoundsquid.com (and its subsidiaries, Affiliates, officers, agents, co-branders or other partners, and employees) from and against any claim, demand, loss, damage, cost, or liability (including reasonable attorneys’ fees) arising out of or relating to its use of this Website.

Correct faults. Compoundsquid.com will correct any fault in this Website where possible and as soon as reasonably practical and this is its entire liability regarding any fault in the Website. If this clause is held inapplicable or unenforceable, then the following clause will apply.

Direct damages limited. To the extent permitted by applicable law, regardless of the form (whether in contract, tort, or any other legal theory) in which any legal action may be brought, Compoundsquid.com’s maximum liability to a Customer for direct damages for anything giving rise to any legal action will be an amount equal to the total fees already paid by the Customer to Compoundsquid.com for the Goods or Services related to the claim. The aggregate amounts for all claims will not be greater than the maximum amount.

Indirect damages excluded. To the extent permitted by applicable law, in no event will Compoundsquid.com (or its personnel) be liable for any indirect, incidental, special or consequential damages or losses (whether foreseeable or unforeseeable) of any kind (including loss of profits, loss of goodwill, damages relating to lost or damaged data or software, loss of use, damages relating to downtime or costs of substitute products) arising from the Agreement.

Other website, goods, or services. Compoundsquid.com is not liable for any other website, goods, or service provided by any third party.

Discontinue this Website, the Goods, or Services. The Agreement will automatically terminate if Compoundsquid.com discontinues this Website, Goods or Services.

Breach. If a Customer:

1. commits a breach of the Agreement;
2. repeatedly infringes the copyrights or other rights of others;
3. fails to pay any amount due and fails to remedy the breach within 2 calendar days of having been digitally messaged, called on or in writing to do so;
4. effects or attempts to effect a compromise or composition with its creditors; or
5. is provisionally or finally liquidated or placed under judicial management;

Customer agrees that Compoundsquid.com may, to the extent permitted by applicable law and without prejudice to its rights in the Agreement or in law, deactivate or delete the Customer’s account, terminate access to or use of the Website, claim specific performance of the Agreement, or cancel the Agreement immediately on written or digital notice and claim damages from Customer (including, any claim for any Fees already due).

Effects of termination. On the deactivation or deletion of a Customer’s account, the Agreement will terminate and access rights will immediately cease to exist.

On termination, cancellation or expiry of any Order all amounts due to Compoundsquid.com for Services rendered or Goods ordered prior to termination will become due and payable even if Compoundsquid.com has not invoiced them.

Customer may not withhold the amounts for any reason, unless the arbitrator directs otherwise. The termination, cancellation, or expiry of an Order will not affect the enforce-ability of the terms that are intended to operate after expiry or termination.

Forum. Any claims by Compoundsquid.com against a Customer for injunctive or equitable relief or regarding intellectual property rights may be brought in any competent court without the posting of a bond. The parties will, in the first instance, refer any other dispute arising between Compoundsquid.com and a Customer to the Customer Relationship Department of Compoundsquid.com, which will use its best endeavors to resolve the dispute. If the parties are unable to resolve a dispute, the dispute will be finally resolved by expedited arbitration in accordance with the dispute resolution procedures and rules of the Arbitration Foundation of Southern Africa in the city where Compoundsquid.com has its head office in English.

Statute of limitations. Any claim or cause of action by a Customer arising out of or related to the Agreement must (regardless of any statute or law to the contrary) be filed within 3 calendar months after the claim or cause of action arose or be forever barred.

Collection proceedings. Compoundsquid.com retains the right to institute collection proceedings in a court of law of competent jurisdiction for matters involving outstanding payment.

Notices. All notices, authorizations, disclosures, acknowledgements, and requests must be sent by hand, prepaid registered post, courier and electronic mail.

Addresses and numbers can be requested and provided by reaching out to us through our Website’s contact us page.

By providing contact information, each party consents to its use for administering the relationship by the other party and other third parties that help a party administer the relationship.

Customer Domicile. Customers acknowledge that there addresses and numbers provided on this Website can be used as there domicilium citandi et executandi (its domicile for being served summons and execution levied) for all purposes.

Change of addresses and numbers. Each party may change the addresses and numbers provided on this Website.

Deemed Delivery. Notice will be deemed delivered on the date shown on the by hand, prepaid registered post, courier, facsimile or electronic mail or form confirmation of delivery.

Notice actually received. If a notice is actually received by a party, adequate notice will have been given.

No party will be responsible for any breach of the Agreement caused by circumstances beyond its control, including any breakdown or failure of power supply, the Internet, any telecommunications systems, or any computer hardware or software.

No Customer may delegate its duties under the Agreement or assign its rights under the Agreement, in whole or in part.

Compoundsquid.com may assign the Agreement to any successor or purchaser of its business or some of its assets.

Entire Agreement. The Agreement constitutes the entire agreement between the parties in respect of the subject matter of the Agreement.

Changes. The Agreement may be changed at any time by Compoundsquid.com and where this affects the rights and obligations of a Customer, Compoundsquid.com will notify the Customer of any changes by placing a notice in a prominent place on this Website (or sent via email). If a Customer does not agree with the change the Customer should stop using this Website. If a Customer continues to use this website following notification of a change to the Agreement, the changed terms will apply to the Customer.

Fact related to Website. A certificate, signed by an administrator of this Website, of any fact related to this Website (including the version of the Terms that governs a particular Order or dispute and what content was published or functionality was available on the Website at a specific point in time) will be proof of the correctness of the certificate’s contents.

Waiver. No granting of time or forbearance will be, or be deemed to be, a waiver of the Agreement and no waiver of any breach will operate as a waiver of any continuing or subsequent breach.

Severability. If any term is void, unenforceable, or illegal, the term will be severed and the remainder of the Agreement will have full force and effect, provided the severance does not alter the nature of the Agreement.

Governing Law and jurisdiction. The Agreement is governed by and must be interpreted under the laws of the Republic of South Africa and Customer agrees to submit to the exclusive jurisdiction of the Cape Town High Court in South Africa.

Right to reference. Each Customer consents to Compoundsquid.com using its name or any submitted images in any marketing or sales material.

Import Admin Service. Customers acknowledge and accept that this Compoundsquid.com service is provided without any guaranties or sureties and is absolved from any Consumer Act Protection. These transactions are at the sole risk of the Customer. The Customer also acknowledges and accepts that once the checkout of this transaction type has been completed that reversals may not be possible and could carry a penalty fee to be determined by Compoundsquid.com.

Power Ratings. Should any electronic products be offered by Compoundsquid.com, Customers are asked to please familiarize themselves with the power requirements needed to operate these products. Warranties of electronic products subjected to incorrect power conditions will be voided.